Privacy Policy

Pinnacle Development Group is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and protect your information when you visit our site or use our online platform and services.

Information We Collect

We collect information you provide directly to us. This may include your name, job title, company name, email address, postal address, phone number, and payment information when you register for training programs, inquire about our services, subscribe to newsletters, or otherwise interact with our site.

We also automatically collect certain information when you visit our site. This includes details about your device, such as your IP address, browser type, operating system, and referring URLs. We may also collect information about your usage of our site, such as the pages you view, the links you click, and the time and date of your visit.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Process transactions and send you related information, including purchase confirmations and invoices.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• Respond to your comments, questions, and requests and provide customer service.
• Communicate with you about services, offers, and events offered by Pinnacle Development Group, and provide news and information we think will be of interest to you (you can opt-out of these communications at any time).
• Monitor and analyse trends, usage, and activities in connection with our services.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Pinnacle Development Group and others.
• Personalise and improve our services and provide advertisements, content, or features that match user profiles or interests.

How We Protect Your Information

We implement reasonable security measures designed to protect your information from unauthorised access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Sharing Your Information

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and marketing assistance. These third parties are obligated to protect your information.

We may also disclose your information if required to do so by law or in response to valid requests by public authorities, such as to meet national security or law enforcement requirements. We may share information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell your personal information to third parties.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal information under certain circumstances.
• The right to object to the processing of your personal information.
• The right to request restriction of processing your personal information.
• The right to data portability.
• The right to withdraw consent at any time where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about how you use our site and to improve your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfil the purposes outlined in this privacy policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Links to Other Websites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our privacy practices, you may contact us by mail at:

Pinnacle Development Group
350 Collins Street
Level 10, Suite 1002
Melbourne, Victoria, 3000
Australia